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Flatfee not working

link this post written on 11/07/2011
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We have a flatfee License, but all of a sudden it's not working. In the licenses, It's showing up as active, but when I go to render a file I get the smily accounting window that doesn't have enough credits and can't continue. What's going on?

 

Smily_Accounting_Window

link this post written on 11/07/2011
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Hi,

I guess you already tried all steps from the topic FAQ: Flatfee is not active ?

If yes and it is still not working please contact the support team, maybe your flatfee expired.

Regards from Berlin
your DirectSmile team

The author has edited this post (on 11/07/2011)
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created by mixxt
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