Welcome to DirectSmile

FAQ: How to activate DirectSmile (version 4 and below)

link this post written on 12/01/2012
  • To top

After successful installation you will be prompted to activate your DirectSmile.

General information
Make sure that the computer is connected to the Internet.

The first time the DirectSmile software is started you may have to change the firewall settings so that the software will not be blocked by your firewall.

The address of the web services is http://webservices.directsmile.de (please note that this address does not designate a web site — it is used only for communication between the software and the license server).

Communication takes place via port 443 SSL.


Activation guide

Plug-in the new dongle, start DirectSmile and retrieve the system ID automatically by clicking this link.



Next step is to press the "Request activation key" button.



Enter the required data (e-mail address must be valid) and press the "Request activation key" button.



A notification window occurs displaying the following data.



The DirectSmile license server processes the request immediately and sends an e-mail to you with the new key.



Mark the key and press Ctrl+C then switch to DirectSmile again. Click into the first field and press Ctrl+V. The complete key will be entered at once. Now activate the software by clicking the "Activate now" button.



DirectSmile shows now a message of success.


DirectSmile will work properly now. None of the Sets or Job files will be deleted within the activation process, that means that everything that was installed will work as it has been before.

The author has edited this post (on 19/05/2014)
  • Statistics: 1 Posts | 13 Visits
created by mixxt
  • v1.1.1
  • (highfive)