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PicServerError

link this post written on 16/07/2012
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My client bought their license of Direct Smile through Objectif Lune. The e-mail that delivered the license had url s included for a set of 100 Smileys. I am able to load the Smileys to the PC with Direct Smile and access them with Printshop Mail. When I try to print them using Printshop Mail, I get a "PicServerError" that enumerates several references to unusual fonts that do not seem to be present on the PC. When I do the same function with the embedded Smileys that come with the basic package, I do not see this error and the job prints as expected.

The error is below.

edited on 16/07/2012 by DSM
link this post written on 31/07/2012
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Hello,

in that case please create a new support request in the support center so that the system can be checked.

Please click here to get more information about the support center

Thanks! DirectSmile team

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